Email Fraud

Electronic identity theft occurs when you respond to a fraudulent e-mail that asks you for personal information, such as your credit card number, your bank account number or your passwords. Armed with this information, a person may be able to access your account, establish credit, charge items or borrow money using your name. You can help protect yourself from e-mail fraud and other forms of electronic identity theft by following some easy to remember precautions:

• Ganaraska Financial (including all its subsidiaries) will never e-mail you a request for your personal passwords, personal information numbers or online access information.
• Legitimate financial institutions do not include links to their websites in e-mail communications with their customers.
• Never disclose your passwords (including your Personal Identity Number (PIN) and/or your Personal Access Code (PAC)) to anyone via e-mail or any other way. You must be the only person that knows your password(s).
• Do not set your e-mail program to "auto-run" attachments. Always check that emails you have received do not contain viruses by running your anti-virus software when the e-mail attachment is received.
• If you are unsure of the authenticity of an e-mail, delete it and call your branch to find out if an e-mail was distributed.

If you suspect that you have been a victim of e-mail fraud where it pertains to your account(s) with Ganaraska Financial, please contact your branch right away.